Our services are available 24/7

Step Ahead Van

We offer our services to those with mental health needs, learning disabilities, physical disabilities and identified disorders. 

We offer:

A renowned and dependable service with among of the industry’s improved response times and a competent and compassionate approach focused on the individual’s particular needs.

Our professional and highly qualified care team offers transportation to and from A&E departments, as well as an observation service.

Our staff carry out observations within acute AnE , General admissions wards and temporary places of safety i.e 136 Suites. We carry out enhanced observations as indicated by the Hospital Care and risk management plans. These observations may monitoring for both physical and mental health deterioration signs.

In collaboration with Approved Mental Health Professionals, the police, and other professional consultants, a skilled team, comprising licensed mental health nurses, provides a home collection service for individuals.

Accompanying service users who may require assistance to access General hospital appointments, GP appointments, other venues such discharge destinations and other hospital to placement transfers journeys.

Where to?

We offer both local and long-distance secure transportation services in Berkshire.

Our transportation is to and from, but not limited to; private hospitals, care homes, nursing homes, repatriation companies, personal injury solicitors, private individuals, local Councils’ adult social care departments, local councils, repatriation organizations, hospices, and National Health Service (NHS) hospital trusts and Clinical Commissioning Groups (CCGs).

We help get you where you would like to go with high quality assistance.

Step Ahead Secure Transport will:

Individuals who do not require an ambulance but still require secure transportation to and from a location can utilise Step Ahead Secure Transport.

The Process

Step 1

step 1

We receive your booking

Step 2

Step 2

We prepare vehicle in accordance with your needs.

Step 3

We pick you up.

Step 4

Step 4

We drop you off.

Our Promise to you...