About Us
Step Ahead Secure Transport aspires to provide a one-of-a-kind secure transportation service to Adult Service Users in Berkshire, ranging in age from 18- to 65-year-olds.
Individuals who do not require an ambulance but still require secure transportation to and from a location can utilise Step Ahead Secure Transport.
Our Objective
Our objective is to provide safe and secure transportation to a wide range of individuals, proving high quality services to those in need. The rights of the service users are prioritized by Step Ahead Secure Transport’ caring attitude. We go to great lengths to ensure that the services we provide meet or surpass national standards. Our service also aims to relieve tension in already stressed individuals by providing a service that they can trust and rely on.
Our Mission
Our goal is to become the leading provider of secure transportation services in our area, and eventually throughout the United Kingdom, during the next decade. We want to make one of the most crucial parts of secure transportation better. We intend to provide safe transportation for those who need it, ensuring that they arrive on time and in good condition, with all necessary safety precautions in place. Step Ahead Secure Transport wants to provide a service that simply transports individuals who suffer from mental health illnesses such as depression, anxiety, panic disorders, dementia, Alzheimer’s, autism and many others, from their homes to medical appointments in a comfortable manner. Our services also aim to relieve tension in already stressed Patients by providing a service they can trust and rely on. Our mission is to improve secure transportation by making it more responsive and reasonable.
Our Vision and Values
Our vision is to become the leading provider of secure transportation services in our area, and eventually throughout the United Kingdom, during the next decade. We believe individuals could be transported to and from medical facilities more efficiently, so we’re working to develop more flexible and accessible transportation solution in response to unmet local transportation needs.
We pledge to provide everyone with dignity and respect, good service and ensuring efficient communication. When medically appropriate, we will always listen to our clients and act on their requests. We also ensure that, while performing our duties, we adhere to all applicable laws and health requirements. Whenever our service users utilise our company we will ensure that they receive first-class treatment.
In our line of work, marketing entails providing high-quality services and ensuring 100% customer satisfaction.
Step Ahead Secure Transport will continue to offer exceptional client service, accessibility, and human interaction. Growth in the service industry may result in a lack of quality control, but as a small business, we will make sure our customers are satisfied.
The goals and monitoring of management should always be reflected in the services we provide.